What information is needed to create an account?

What products can I register in my account?

I created my Enquirus account through the Richemont Maison's warranty extension process (watch only). How can I login in to my Enquirus account ?

Is registration on Enquirus free of charge?

If I have any further questions, who can I contact and how?

I am a business and I would like to partner with Enquirus. What should I do?

How can I reset my password?

Is a mobile application available for Enquirus?

When can I register my product on Enquirus?

Can I register second hand or pre-owned product?

How do I register a product resulting from a brand collaboration or customisation?

The Brand of my product is not listed. How can I register my product?

I tried to register my product, but an error message appeared. What should I do?

Why am I not able to modify certain product information once it has been validated ?

What should I do if I have lost my watch or jewellery?

What must the Police report include?

What is the difference between "Missing" and "Lost or Stolen"?

I have sold my product to another person. It is still registered under my Enquirus account. What should I (previous owner) do?

One of the products in my account, which is registered as lost or stolen, has been found. What should I do?

Can Enquirus authenticate my product?

Is searching on Enquirus free of charge?

A product I searched is registered as lost or stolen in the database. What should I do?

I found my product on the lost and stolen database. What should I do?