Terms of use
Last updated: December 2025
About these Terms of Use
Richemont International SA has its registered offices at Route des Biches 10, 1752 Villars-sur-Glâne, Switzerland (“we”, “us” and “our”) and owns and operates lost and stolen website and mobile applications (together, the “Platform”). These terms of use (“Terms of Use”) govern your use of our Platform.
By accessing and using our Platform you agree to these Terms of Use, so please read these Terms of Use carefully. If you do not agree to these Terms of Use, you must stop using and accessing our Platform immediately.
Updates to these Terms of Use
We may revise these Terms of Use at any time. The latest version will always be available on our Platform. Any changes are effective immediately upon posting. Your continued use of our Platform following any change indicates your acceptance of our updated Terms of Use.
Our information collection practices on the Platform, such as the types of information we collect regarding visitors to the Platform and the ways in which we may use that information, are governed by the terms of our Privacy Policy (available on the Platform).
Please note that you consent to us providing your personal data to law enforcement agencies and insurers in order to allow us to operate our Platform. These third parties will become independent data controllers of your personal data and their processing of your personal data will be subject to the terms of their own privacy policy.
Use of Materials on the Platform
We have created the Platform to provide a lost and stolen database. You may download one computer copy or print one copy of the material made available to you via the Platform, or download the application on to your mobile device, for your own non-commercial, educational, private or domestic use only, provided you do not modify or delete any copyright©, trademark™ or other proprietary notice that appears on the Platform. Any other use is strictly prohibited.
Unless otherwise stated, you should assume that everything that you see or read on the Platform (such as images or photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) (“Materials”) is protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.
You are not authorised to sell, reproduce, distribute, communicate, modify, display, publicly perform, report or otherwise prepare derivative or second-hand works based on or use any of our Materials in any way for any public or commercial purposes. Furthermore, our Materials may not be displayed or communicated on any other platform, in a networked computer environment or on any other digital platform for any purpose whatsoever. In the event of breach of any of these Terms of Use, your permission to use our Materials will automatically terminate and any copies made of our Materials must be destroyed immediately. Any unauthorised use of our Materials may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Any unauthorised testing or exploitation of potential vulnerabilities in our Platform is strictly prohibited, including without limitation attempting to access data, disrupting platform operations, or attempting to modify or copy any part of our Platform. Only authorised users may assess the security of our Platform and all other users agree to immediately report to us any actual or potential vulnerabilities or weaknesses identified in the Platform. Users agree not to attempt to test or hack the platform by any means, including without limitation using software or scripts, accessing unauthorized areas of the platform, or otherwise attempt to temporarily or indefinitely disrupt the network services. Any unauthorised activity is strictly prohibited and may result in legal action or prosecution.
Your submissions and unsolicited communications
This section concerns communications sent to us or uploaded to our Platform. It does not concern the communication of personal information which is covered by our Privacy Policy.
Please note that we may share very limited non-identifying information from police reports if we deem it necessary for the purposes or benefit of our Platform. We will never share any personal information unless as set out in our Privacy Policy.
Any other unsolicited communication or material that you transmit to us via the Platform or through social media, by electronic mail or otherwise, including, but not limited to, any data, questions or answers, comments, suggestions, ideas, proposals for collaboration or the like will be treated as non-confidential and non-proprietary by us. You must not upload any material that acts contrary to our interests, in particular by modifying, damaging or overloading the Platform.
Limitation of liability of the Platform
We try to ensure that the information provided is accurate and complete. However, we do not warrant or represent that our Materials are accurate, error-free or reliable or that use of our Materials will not infringe rights of third parties.
We do not warrant that the functional and/or technical aspects of the Platform or that our Materials will be error free or that the Platform, our Materials or the servers that make them available are free of viruses or other harmful components. If use of the Platform or our Materials results in the need for servicing or replacing property, material, equipment, data or other elements, we are not responsible for those costs. Without limiting the foregoing, everything on the Platform is provided to you “AS IS” AND “AS AVAILABLE” AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL OR NON-INFRINGEMENT. We and our suppliers make no warranties about our Materials, software, text, downloads, graphics and links, or about results to be obtained from using the Platform.
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special or consequential damages of any kind arising out of or in connection with the use of information available from the Platform or any liability relating to any loss of use, interruption of business, lost profits or lost data, regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages.
Please note that in some jurisdictions consumer protection laws may not allow certain exclusions or limitation of warranties or liabilities, so some of the exclusions and limitations above may not apply.
Trademark notice
In general, all trademarks, logos and service marks (collectively, the “Trademarks”) that appear on the Platform are registered, unregistered or otherwise our protected trademarks or are licensed for use by us by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Platform should be construed as granting, by implication or otherwise, any licence or right to use any trademark without our prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Platform, or any other content on the Platform, except as provided herein, is strictly prohibited.
Copyright notice
All content (including our Materials) on the Platform is either our copyright or is licensed for use by us. All rights are reserved. Please refer to the section above on Use of Materials on the Platform.
Links and linking
The Platform may contain links to other platforms operated by third parties not affiliated to us. The inclusion of any link to such third-party sites does not imply endorsement by us of those sites. We have not reviewed all of the content contained in the linked sites and we are not responsible for the content or accuracy of any off-site pages or any other sites linked to any of the Platform. If you choose to click through any link to off-site pages or third-party sites, then this is at your own risk.
We do not authorise linking to our Platform from a third party platform without its express prior written authorisation.
Termination and Account Deletion
We reserve the right, at our sole discretion, to terminate or suspend your access to and use of the Platform, and to delete your account, with or without notice, if we reasonably believe that you have violated these Terms of Use, engaged in any activity that constitutes misuse of the Platform, or for any other reason deemed necessary to protect the integrity, security, or reputation of the Platform, its users, our rights, or the rights of our affiliated companies or any third party.
You agree that we may modify or discontinue providing any of the Platform, with or without notice to you. We will not be liable to you or any third party for any modification or discontinuation. The provisions entitled “Limitation of liability” and “General provisions” will survive termination of these Terms of Use.
General provisions
We make no representation that our Materials are appropriate or available for use in every country of the world. You are responsible for compliance with applicable local laws, keeping in mind that access to our Materials may not be legal by certain persons or in certain countries.
If any provision of these Terms of Use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions unless otherwise required by operation of applicable law.
These Terms of Use constitute the entire agreement between you and us in relation to the use of the Platform, and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings or collateral contracts of any nature, whether oral or written, in relation to such subject matter.
The waiver by us of a breach of any provision of these Terms of Use will not operate to be interpreted as a waiver of any other or subsequent breach.
Applicable law and jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of Switzerland, without reference to conflict of laws provisions. Any dispute shall be adjudicated or arbitrated in accordance with these Terms of Use. Where the laws of Switzerland are different from the mandatory consumer laws in your own country, we will afford you similar protection.
Contact us
contact@info.enquirus.com
Last updated: December 2025
About these Terms of Use
Richemont International SA has its registered offices at Route des Biches 10, 1752 Villars-sur-Glâne, Switzerland (“we”, “us” and “our”) and owns and operates lost and stolen website and mobile applications (together, the “Platform”). These terms of use (“Terms of Use”) govern your use of our Platform.
By accessing and using our Platform you agree to these Terms of Use, so please read these Terms of Use carefully. If you do not agree to these Terms of Use, you must stop using and accessing our Platform immediately.
Updates to these Terms of Use
We may revise these Terms of Use at any time. The latest version will always be available on our Platform. Any changes are effective immediately upon posting. Your continued use of our Platform following any change indicates your acceptance of our updated Terms of Use.
Our information collection practices on the Platform, such as the types of information we collect regarding visitors to the Platform and the ways in which we may use that information, are governed by the terms of our Privacy Policy (available on the Platform).
Please note that you consent to us providing your personal data to law enforcement agencies and insurers in order to allow us to operate our Platform. These third parties will become independent data controllers of your personal data and their processing of your personal data will be subject to the terms of their own privacy policy.
Use of Materials on the Platform
We have created the Platform to provide a lost and stolen database. You may download one computer copy or print one copy of the material made available to you via the Platform, or download the application on to your mobile device, for your own non-commercial, educational, private or domestic use only, provided you do not modify or delete any copyright©, trademark™ or other proprietary notice that appears on the Platform. Any other use is strictly prohibited.
Unless otherwise stated, you should assume that everything that you see or read on the Platform (such as images or photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) (“Materials”) is protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.
You are not authorised to sell, reproduce, distribute, communicate, modify, display, publicly perform, report or otherwise prepare derivative or second-hand works based on or use any of our Materials in any way for any public or commercial purposes. Furthermore, our Materials may not be displayed or communicated on any other platform, in a networked computer environment or on any other digital platform for any purpose whatsoever. In the event of breach of any of these Terms of Use, your permission to use our Materials will automatically terminate and any copies made of our Materials must be destroyed immediately. Any unauthorised use of our Materials may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
Any unauthorised testing or exploitation of potential vulnerabilities in our Platform is strictly prohibited, including without limitation attempting to access data, disrupting platform operations, or attempting to modify or copy any part of our Platform. Only authorised users may assess the security of our Platform and all other users agree to immediately report to us any actual or potential vulnerabilities or weaknesses identified in the Platform. Users agree not to attempt to test or hack the platform by any means, including without limitation using software or scripts, accessing unauthorized areas of the platform, or otherwise attempt to temporarily or indefinitely disrupt the network services. Any unauthorised activity is strictly prohibited and may result in legal action or prosecution.
Your submissions and unsolicited communications
This section concerns communications sent to us or uploaded to our Platform. It does not concern the communication of personal information which is covered by our Privacy Policy.
Please note that we may share very limited non-identifying information from police reports if we deem it necessary for the purposes or benefit of our Platform. We will never share any personal information unless as set out in our Privacy Policy.
Any other unsolicited communication or material that you transmit to us via the Platform or through social media, by electronic mail or otherwise, including, but not limited to, any data, questions or answers, comments, suggestions, ideas, proposals for collaboration or the like will be treated as non-confidential and non-proprietary by us. You must not upload any material that acts contrary to our interests, in particular by modifying, damaging or overloading the Platform.
Limitation of liability of the Platform
We try to ensure that the information provided is accurate and complete. However, we do not warrant or represent that our Materials are accurate, error-free or reliable or that use of our Materials will not infringe rights of third parties.
We do not warrant that the functional and/or technical aspects of the Platform or that our Materials will be error free or that the Platform, our Materials or the servers that make them available are free of viruses or other harmful components. If use of the Platform or our Materials results in the need for servicing or replacing property, material, equipment, data or other elements, we are not responsible for those costs. Without limiting the foregoing, everything on the Platform is provided to you “AS IS” AND “AS AVAILABLE” AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL OR NON-INFRINGEMENT. We and our suppliers make no warranties about our Materials, software, text, downloads, graphics and links, or about results to be obtained from using the Platform.
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special or consequential damages of any kind arising out of or in connection with the use of information available from the Platform or any liability relating to any loss of use, interruption of business, lost profits or lost data, regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages.
Please note that in some jurisdictions consumer protection laws may not allow certain exclusions or limitation of warranties or liabilities, so some of the exclusions and limitations above may not apply.
Trademark notice
In general, all trademarks, logos and service marks (collectively, the “Trademarks”) that appear on the Platform are registered, unregistered or otherwise our protected trademarks or are licensed for use by us by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Platform should be construed as granting, by implication or otherwise, any licence or right to use any trademark without our prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Platform, or any other content on the Platform, except as provided herein, is strictly prohibited.
Copyright notice
All content (including our Materials) on the Platform is either our copyright or is licensed for use by us. All rights are reserved. Please refer to the section above on Use of Materials on the Platform.
Links and linking
The Platform may contain links to other platforms operated by third parties not affiliated to us. The inclusion of any link to such third-party sites does not imply endorsement by us of those sites. We have not reviewed all of the content contained in the linked sites and we are not responsible for the content or accuracy of any off-site pages or any other sites linked to any of the Platform. If you choose to click through any link to off-site pages or third-party sites, then this is at your own risk.
We do not authorise linking to our Platform from a third party platform without its express prior written authorisation.
Termination and Account Deletion
We reserve the right, at our sole discretion, to terminate or suspend your access to and use of the Platform, and to delete your account, with or without notice, if we reasonably believe that you have violated these Terms of Use, engaged in any activity that constitutes misuse of the Platform, or for any other reason deemed necessary to protect the integrity, security, or reputation of the Platform, its users, our rights, or the rights of our affiliated companies or any third party.
You agree that we may modify or discontinue providing any of the Platform, with or without notice to you. We will not be liable to you or any third party for any modification or discontinuation. The provisions entitled “Limitation of liability” and “General provisions” will survive termination of these Terms of Use.
General provisions
We make no representation that our Materials are appropriate or available for use in every country of the world. You are responsible for compliance with applicable local laws, keeping in mind that access to our Materials may not be legal by certain persons or in certain countries.
If any provision of these Terms of Use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions unless otherwise required by operation of applicable law.
These Terms of Use constitute the entire agreement between you and us in relation to the use of the Platform, and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings or collateral contracts of any nature, whether oral or written, in relation to such subject matter.
The waiver by us of a breach of any provision of these Terms of Use will not operate to be interpreted as a waiver of any other or subsequent breach.
Applicable law and jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of Switzerland, without reference to conflict of laws provisions. Any dispute shall be adjudicated or arbitrated in accordance with these Terms of Use. Where the laws of Switzerland are different from the mandatory consumer laws in your own country, we will afford you similar protection.
Contact us
contact@info.enquirus.com
